TIA Blog

Finding the right people

By SIMON WALLACE - 11 June 2014
Tourism is a people business. Positive interactions with their hosts (manaaki) are what visitors value and remember the most.

Feature Member
Hotel a 'go green' winner

   Staff tree planting

Recycling kitchen waste into chook feed, smaller plate sizes at the self-service buffet to reduce ‘overloading’ and energy efficient mini bars are amongst a raft of conservation initiatives being undertaken by James Cook Hotel Grand Chancellor which are helping save the planet and save it money.

Read more.

 


 

Westpac special offer – “Get Paid” mobile app

TIA Business Partner Westpac has a new “Get Paid” app which allows businesses to accept credit and scheme debit card payments on the go via an iPhone or Android Smartphone. The app is free to download with no set up fees and no on-going monthly fixed costs. Read more. Westpac is offering TIA members who download the app a merchant service fee discount. Tell your Westpac business consultant you are a TIA member and advise your membership number to trigger the discount.


  • The Great Adventure – where the action’s at
    13 June 2014
    Delegates at The Great Adventure 2014 will get insight into what sort of adventure experiences international visitors from different countries are seeking, including the fast growing China market, plus expert tips on how to market to these thrill seekers.
  • Charming, bold hotelier honoured
    6 June 2014
    A passion for guest service and a bold attitude that encourages staff to dare to be different has seen Pullman Auckland General Manager Rob McIntyre named the AHS Hospitality Hotel Industry Senior Hotel Executive of the Year 2014.
  • Young hotel executive honoured for going beyond the call of duty
    6 June 2014
    A young hotel executive who goes beyond the call of duty and has helped deliver excellent financial results for her employer has been named the Service IQ Hotel Industry Outstanding Young Executive of the Year.

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